Privacy Policy
Our Role in Your Data Privacy
When you use the V.V. Soliven Group of Companies website (vvsoliven.com.ph) this notice applies to you. Please read and understand it before providing us with your personal data.
Our Responsibilities
The V.V. Soliven Group of Companies (“V.V. Soliven”, “the Group”, “we”, “our”, “us”) is committed to safeguarding the privacy of individuals whose personal data we collect and process through our official websites and online channels.
This Privacy Notice explains how we collect, use, store, disclose, protect, and dispose of your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC).
This Privacy Notice applies to all websites operated by the Group, including the websites of its subsidiaries such as El Reyno Homes Inc. and others under the V.V. Soliven Group.
Your Responsibilities
- Read and understand this Privacy Notice
- Ensure that any information that you provide us is complete, accurate and up-to-date
- If you provide us with personal data about other people, we will use that information only for the specific purpose for which it was provided to us. By submitting the information, you warrant and confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Notice.
1. Personal Data We Collect
When you submit inquiries, reservations, applications, or contact us through our website, we may collect the following personal data:
1.1 Information You Provide Voluntarily
- Full Name
- Email Address
- Project of Interest
- Nature of Inquiry or Concern
- Any additional information you include in your message
2. Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit forms or inquiries
- Contractual necessity when you request project information or express intent to purchase
- Legal obligations under real estate, taxation, and regulatory laws
- Legitimate interests such as improving our services and responding to inquiries
3. Purpose of Processing
We collect and process your data for the following purposes:
- To respond to your project inquiries and service requests
- To verify and document your submissions
- To provide updates, advisories, quotations, or sales information
- To comply with legal and regulatory requirements
- To process data subject requests under the DPA
4. Data Sharing & Disclosure
We do not sell your personal data.
We may share your information only under these conditions:
4.1 Internal Disclosure
Authorized personnel from the following units may access your data as needed:
- Sales & Marketing
- Customer Relations
- Legal & Compliance
- IT Department
- Permits and Technical Units
- Finance & Accounting
4.2 Third-Party Disclosure
We may share data only when:
- Required by law, courts, or government agencies
- Necessary to complete your transaction (e.g., accredited brokers, legitimate service providers, IT vendors)
- Covered by a Data Sharing Agreement (DSA) or Data Processing Agreement (DPA)
- Approved by the data subject
5. Data Protection Measures
We implement organizational, technical, and physical safeguards to protect your data:
5.1 Organizational Measures
- Privacy policies, manuals, and training
- Strict access control policies
5.2 Technical Measures
- Encrypted systems (when applicable)
- Secure servers and updated firewalls
- Role-based access control
- Regular backup and patching
6. Data Retention & Disposal
We retain your personal data only for as long as necessary:
- Website inquiries: 3 months
- Sales-related submissions: up to 1 year or as required by real estate laws
After the retention period, data will be securely destroyed through:
- Shredding of physical documents
- Permanent deletion of electronic files
7. Your Rights as a Data Subject
Under the Data Privacy Act, you have the right to:
- Be informed
- Access your personal data
- Object to processing
- Rectify inaccurate or outdated data
- Erase or block your data (under certain conditions)
- Data portability (if applicable)
- Complain to the NPC
8. Changes to This Notice
We may update this Privacy Notice from time to time.
The latest version will always be available on our official website.
